Thank You

Thank you for contacting RoadVista, a Gamma Scientific Company.

We will respond to you RMA request within 1 business day. Please do not ship your equipment to us until you have received a confirmation and a quote estimate from us. If you have not received a response from us within 2 business days, please email us at contact@roadvista.com or call us at +1-858-279-6044.


Shipping Instructions

1.Please wait for confirmation and a quote from us before sending your equipment. If you have not received a response from us within 2 business days, please contact us directly via email or telephone as shown above.
2.For most standard service and simple repairs, you can expect us to have your equipment between 2 and 4 weeks after we have received authorization to perform the service. Expedited service is available for a nominal additional cost. Warranties are always given expedited service at no charge.
3.Your order will not be processed until we have received authorization for the quoted price. Standard service prices are as follows:
Evaluation Fee*
Maintenance Cost
922:
$0 or $250*
$450
932:
$0 or $300*
$600
Stripemaster 2 Touch
$0 or $450*
$850
1200K:
$0 or $450*
$850
Laserlux G7:
$0 or $600*
$2,500
Laserlux CEN 30:
$0 or $800*
$5,200
* Evaluation fee does not apply to equipment in good working order that has been serviced in the last 24 months. Otherwise the evaluation fee applies.
Additional charges may be quoted once we receive and evaluate your equipment. We will not perform additional repairs until we receive authorization from you.
If you do not see your equipment listed, we will quote it when we respond to your request.
4.Please print out the Service Request RMA form that was emailed to you and a copy of the quotation received and put it inside the equipment case
5.IMPORTANT: Write the Service Request RMA number on the outside of the shipping box. Failure to do so may delay the processing of your equipment
6.Send the equipment to:
RoadVista / Gamma Scientific
9925 Carroll Canyon Road
San Diego CA 92131
USA
ATTN: Service Department